What is the procedure on arrival?
Just give us a call on our departure phone number 30 minutes before you arrive at the airport. Follow the signs for the short term car park which is situated only 3 minutes walk to the terminal, where our driver will be waiting to meet you. (Departure phone number will be sent with the booking confirmation via email).
How do I make a payment?
Just complete the online booking form and you will be taken to our secure payment page, which accepts all major debit and credit cards (Visa, Mastercard and American Express). A confirmation email with your booking reference will be sent to you once the payment is completed.
Where will my car be parked?
Your car will be parked safely and securely in our secure car park.
Are all the chauffeurs insured?
Yes, all our chauffeurs have full liability insurance cover to drive your vehicle.
If I want to cancel my booking will there be a charge?
Cancellation is free up to 48 hours before your booked drop-off time. Cancellations made between 24 and 48 hours before drop-off are refunded less a £15 admin fee, and no refund can be given within 24 hours. Please email us to cancel.
What if my flight is delayed or cancelled?
We will be aware of any delays that may affect collection of your vehicle. We can return your vehicle to you at any time of the day or night.
Can't find your answer? Contact us or call 07932 72 1234.